Translate
Help us sharing our research, consultation and experiences

Donate Now

Help us sharing our research, consultation and experiences

Donate Now

aa

The walls within: working with defenses against otherness

Online Conference 5-11 July 2021

ONLINE ACADEMY
RESOURCES
ONLINE ACADEMY
The Field

ISPSO ANNUAL MEETING 2027

February 2–7, 2027
Vienna, Austria

Quick Menu

Improving our practice as consultants and managers: A case conference method

<< Back to PDW program

Professional Development Workshop
Wednesday 3 February
Full day workshop
Code: PDW 10
Presenters: Larry Hirschhorn & James Krantz

sd
Krantz-0001.jpg

Larry A. Hirschhorn

James Krantz

Larry Hirschhorn is a principal with CFAR, a management consulting company, and the director of its Dynamics of Consulting Program. He is a past president of ISPSO and the author of The Workplace Within and other books.

James Krantz is an organizational consultant and researcher from New York City where he is a principal of Worklab, a firm that concentrates on strategy implementation and senior team development. Jim earned a B.A. in Philosophy and Economics from Wesleyan University and a Ph.D. in Systems Sciences from the Wharton School. He has served on the standing faculties of Yale and Wharton and has taught at numerous universities including Columbia, Harvard, INSEAD and the Universidad de Chile. He is an Honorary Member and past president of the International Society for the Psychoanalytic Study of Organizations (ISPSO), a Fellow of the A.K. Rice Institute, and former Director of the Center for Socio-Analytic Studies at IPTAR.

We propose to conduct a workshop for consultants and managers interested in improving their consulting or management skills by sharing issues and dilemmas associated with a particular case or situation. We will conduct the workshop using two methodologies: the “Balint method” and the “Live Lab.”

The Balint method is a four-step process in which:

  • One participant presents a particular consulting or management dilemma that they currently face or have faced in the past.
  • The other participants ask the presenter questions for clarification.
  • The presenter moves to the side of the room, and the participants develop hypotheses about the case issue the presenter faces.
  • The presenter rejoins the group to reflect on what he or she has heard.

In a Live Lab, one participant has a case issue and a second participant agrees to consult to the first “in the round.” The remaining participants observe the consultation process. The workshop facilitators draw attention to how we listen for a client’s actual presenting issue, what emotional truth the client is working to express, and how the consultant can help crystallize that truth in ways that help the client move forward.

The only requirement for attending is that participants send the facilitators one or two sentences describing a case issue they would like to present in advance of the workshop.