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The walls within: working with defenses against otherness

Online Conference 5-11 July 2021

Transforming Experience in Organisations: A Framework for Organisational Research and Consultancy

The author describes a consulting intervention, only later seen, in light of the Transforming Experience Framework theory in this book, as a way of helping a group transition itself from its original impossible task, to a more reasonable and fulfilling one. Unable to find an authorized consulting role during an important meeting, the author began to draw in order to understand the situation as revealed in the discussion around the table. This personal drawing transitioned into a group drawing and ultimately served as a transitional object for them all to re-frame their purpose and goals for a very important roll-out of a new product.