Internal consultancy, team and institutional development

Examples from ten internal consultancies in the Open University reveal how teams develop and are integrated into the systems of a complex institution. Insights about learning and working at a distance contribute to ideas about the aims of staff development which enhance individual responsibility and creativity. Models of consultancy based on psychodynamic and systems theory offer two complementary approaches to the understanding and improvement of teamworkInternational Society for the Psychoanalytic Study of Organizations.