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The walls within: working with defenses against otherness

Online Conference 5-11 July 2021

Administrative Assault: A Contemporary Psychoanalytic View Of Violence And Aggression In The Workplace

In this article, the author offers a psychoanalytic perspective of violence and aggression in the workplace. With particular focus on public sector organizations, such as the postal service, the author submits that shame and injustice are at the emotional core of the problem. Following a statistical summary of violence in the workplace and an overview of the social and behavioral science research, the author provides a psycho-dynamic schema for analyzing the potential for violence at work. The model presented combines what the author refers to as a toxic mix of oppressive cultures and persecutory identities at work. In conclusion, the author provides a brief description of his organizational change methodology.